security alertsMay 19, 2011 – Members and non-members have called LFCU today questioning a text message they received supposedly from LFCU. The text instructs them to call an 800 number. THIS IS FRAUD. DO NOT RESPOND TO THIS MESSAGE. We never contact or solicit our members in this manner. Please call Latah Federal Credit Union if you have any concerns about your account or identity theft. March 08, 2011 –"This is forwarded from the NORTHCOM LAW ENFORCEMENT INTELLIGENCE
BRANCH. In short, the perpetrators claim to be tracking fraudulent charges
and the only information they ask you for is your security code on the back
of the card.
October 29, 2010 –Members and non-members have called LFCU today questioning a text message they received supposedly from LFCU. The text instructs them to call an 800 number. THIS IS FRAUD. DO NOT RESPOND TO THIS MESSAGE. We never contact or solicit our members in this manner. Please call Latah Federal Credit Union if you have any concerns about your account or identity theft. NACHA warns about phishing attack July 26, 2010 – NACHA posted a notice on its website Friday that it has been the victim of a phishing attack, noting that some customers have received fraudulent e-mails that appear to be coming from the organization. The subject line of these e-mails reads, “Unauthorized ACH Transaction,” and the body of the e-mail contains a link that will redirect the individual to a fake Web page. Once there, another link is viewable. NACHA is urging its customers not to click on this link because it will infect the user’s computer with a malware virus. NACHA is reminding its customers that it does not process or come into contact with the ACH transactions that flow to and from organizations and financial institutions. Further, NACHA does not send communications to individuals or organizations about individual ACH transactions that they originate or receive. The organization encourages its customers to consult with a computer security or anti-virus specialist if malicious code is detected or suspected on a computer. It also urges customers to always use anti-virus software and ensure that the virus signatures are automatically updated. NACHA customers should stay alert for different variations of fraudulent emails, the company said. Fraudulent text messages sent last night Last night the following fraudulent text message was sent: Test/SMS Message: "mobilebanking@latahfcu.org (Latah)Latah F C U Security Notice. For More Details , Please Contact our secure phone line at 866 368 0542 . Thank you ."
Never give your debit or credit card number by phone, text, or email to any solicitation received that you did not initiate. If you replied to this 866 number, contact the credit union or VISA immediately to cancel your debit card.
Better Business Bureau Warns Of IPad Scams The U.S. Council of Better Business Bureaus is warning
consumers about online scams designed to get them to provide credit card and
other personal information by offering free Apple Inc. iPads, which went on
sale as of Saturday. Fraudulent Debit Card Message Received by LFCU Member A member received a message about his debit card. The phone number that it was from is 817-688-7853. The phone # itself is a cell phone registered out of Texas. If a member does give their information to this scam then the card will most likely see charges coming out of Canada. Never give your debit or credit card number by phone, text, or email to any solicitation received that you did not initiate. Credit Union Recruitment Scam on Craigs List January 8, 2010 Advertisements have been posted on Craigslist as part of member recruitment scams nationwide. The ads solicit current credit union members and offer $75.00 or more for their assistance in gaining membership for ineligible individuals. This scam is targeting credit unions and members across the country. The following are samples of Craigslist ads target credit union members for this recruitment scam: If your a ABC Credit Union Member MAKE SOME
EXTRA $$ Need to find a XYZ Credit Union Member ABC and XYZ Members Needed!!! Please contact Latah FCU if you have responded to a solicitation like this. This is an attempt to get your personal account information. Never give any account information to any Craig's list solicitation. FRAUDULENT TEXT MESSAGE ABOUT LATAH FCU CARD BEING DEACTIVATED DECEMBER 29, 2009 We have been notified that both members and non-members are receiving a fraudulent text message about their Latah FCU card being deactivated. This is a phishing attempt to get your personal and account information. This is a repeat of previous phishing attempt that happened a couple of weeks ago and has been happening throughout the state since before Thanksgiving. The credit union would never direct you to an unpublished phone number. IF YOU HAVE CALLED THIS NUMBER AND RELEASED YOUR INFORMATION, PLEASE CONTACT US AT OUR NORMAL BUSINESS NUMBER IN ORDER TO LIMIT YOUR LIABILITY. This is not a breach of our security. Someone has amassed vast cell phone numbers and is using this as an attempt to get your confidential information. We appreciate our alert members for letting
us know about this problem.
Scammers, identifying themselves as Latah Federal Credit Union DECEMBER 15, 2009 Scammers, identifying themselves as Latah Federal Credit Union, are sending text messages to members and non-members notifying them that their debit card has been compromised. The message instructs them to call an 888 phone number to discuss the problem. THIS IS FRAUDULENT! Latah FCU will never solicit personal identification and/or financial information via e-mail, text or telephone. If you have responded to such solicitations, contact the credit union immediately.
Text message received indicating account is frozen or restricted November 24, 2009 Members and non-members have called LFCU today questioning a text message they received indicating their account is frozen or restricted. The text instructs them to call an 800 number. THIS IS FRAUD. DO NOT RESPOND TO THIS MESSAGE. This is happening to other credit union members in the state today as well. Please call Latah Federal Credit Union if you have any concerns about your account or identity theft. Malicious email purporting to be from NACHA is currently circulating NOVEMBER 12, 2009 WesCorp has received information that random individuals and/or companies may have received a falsified e-mail with the subject title “Rejected ACH Transaction.” This e-mail appears to be from NACHA – The Electronic Payments Association telling them that there is a problem with an ACH transaction they have originated. The e-mail includes a link which redirects the individual to a fake web page which appears like the NACHA website and contains a link which is almost certainly executable virus with malware. See sample below. IF YOU GET ONE OF THESE EMAILS DO NOT CLICK ON THE LINK! The email carries a potentially destructive virus. A sample of the phishing email follows: = = = = = Sample E-mail = = = = = = From: nacha.org [mailto:report@nacha.org] Recent Phishing Scams November 2, 2009
Fraudsters are finding new ways to lure members into disclosing
their personal and financial information. While the style and type
of information is constantly evolving, there are five phishing scams
that continue to affect credit unions and members. Email, text message
and phone calling are all various forms of phishing. The following are phishing techniques that fraudsters are using
to capture members’ personal and financial information: Please help Latah FCU protect your valuable assets by watching
for these scams. Never give out or confirm your account number,
PIN, or any other personal information by any means to anyone you
do not know. You should call the credit union at 208-882-0232 to
verify any questionable request. cell phone text message fraud September 14, 2009 There is an new kind of fraud risk that has been occurring in the US. Phishing has often occurred via phone and email, where a criminal tries to make you disclose personal information so that they can steal your identity or your money. A new kind of Phishing called SmiShing attempts to have you compromise your personal data, by initiating a text message on your cell phone. The fraud attempt occurs when a person receives a text message on their cell phone warning them that their Credit or Debit card has been deactivated. The message asks the consumer to call a specified number in order to reactivate their card. If you receive any text messaging asking you to call and reactivate your card, please contact the credit union immediately using our local information. Though the credit union may ask for personal information to confirm your identity, we will never ask for pin numbers or CVV2 information. Please be vigilant in securing your personal information, as you are the first line of defense in this type of fraud. Please contact the credit union if you have any questions. Fraudulent NCUA Email february 23, 2009 An Idaho credit union member received the attached email claiming to be from the NCUA stating that due to activity on their Federal Credit Union account, an investigation was being started and that they needed to follow the link to verify their account information. This is not from the NCUA. They are aware of the situation and advise that members immediately delete the email in case of a virus. national processors of VISA transactions had a security compromise of their database february 18, 2009 During the last few months, one or more large national processors of VISA transactions had a security compromise of their database, which exposed more than a million US consumers’ Credit and Debit card numbers to potential fraud. VISA USA has been notifying the issuing financial institutions of the compromised cards, so that any potential fraud resulting from these breaches may be kept to a minimum. At this time, Latah Federal Credit Union is not aware that any of our Debit cards have been used fraudulently as a result of this security breach. Since we take the security of our members' accounts very seriously, it is our policy to deactivate any exposed cards and reissue new card numbers for accounts that are affected. This safety measure comes at a great financial cost to the Credit Union. Please understand that this security breach did not result from any compromise of our databases or systems, and that your personal account information is safe and secure at Latah Federal Credit Union. It is our policy to contact each affected member personally, if possible, via phone or in person when you are in the branch, then by email, and finally if we are unable to contact you any other way, by letter. We estimate that we have personally made more than 1100 phone call attempts recently. This has resulted in our phone volume being extremely high, and no doubt many of you have received busy signals at times when calling. We apologize for this inconvenience, but feel that this is the best way to contact the membership and answer any questions you may have. As far as the email attempts to reach you, we are aware that there are many fraudulent email contacts these days, and so we did not include our contact information so that you could use verifiable sources such as our website or a phone book to find our contact information. We also did not include any confidential information with this message. This was done for your security. Please let us know immediately if you find unauthorized charges on your account(s). In fact, we hope that you always scrutinize your accounts carefully so that we can maintain a high level of fraud prevention, and nip any possible problems in the bud. If you have any questions, please feel free to contact us. Thank you for your loyalty and understanding. We appreciate you, our members, and are thankful to be able to provide you with what we hope are some of the best financial services available anywhere. Email From: CUNA Subject: Your Credit Union Rewards You August 11, 2008 This email was received by one of our members.
If you receive it, DO NOT respond to it. DELETE IT. The newest service added at CUNA: http://www.gamepat.de/gallery/rewardcenter/?membership=CUNA Click on the above link and complete the steps to take the reward. Phishing, Smishing, and Vishing: What's the Difference? August 1, 2008 Phishing scams continue to affect credit unions, but the styles of phishing are shifting. Vishing, Smishing, and U.S. Mail Phishing are new ways to bait members into divulging personal and financial information. Scammers are turning to these different methods with the hope of confusing members into thinking they can only be "phished" through the use of e-mail. E-MAIL "PHISHING" LAND LINE TELEPHONE "VISHING" & VoIP (INTERNET
PHONES TEXT MESSAGE "SMISHING" Copyright 2008 CUNA Mutual Group Address Changes Require Additional Security, January 2008 The most secure method to change the address on your account is in person, with your picture ID. You can also change your address online in your Online Account Access. Since this option is protected behind the password authentication, this address change will be considered valid and initiated by you. A change of address by phone will be accepted if you have set up a security password with the Credit Union. This is not the same as your mother's maiden name. Read our January 2008 Newsletter for more information. Security Passwords Protect Your Account December 2007 We would like all members to set up a Security Password for their accounts here at the Credit Union. The Security Password is a word you choose that will be used to verify your identity when you are unable to come into our office. This will be essential in providing transactions to you over the phone such as transfers and wires. This Security Password must be initially set up in person at one of our branches or by mail. If you choose to set up the password by mail, your signature on the Security Password form must be notarized. We hope that this will better help us to verify identity and protect the integrity of your accounts here at the Credit Union.
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This credit union is federally insured by The National Credit Union Administration.