security alerts

Address Changes Require Additional Security, January 2008

The most secure method to change the address on your account is in person, with your picture ID. You can also change your address online in your Online Account Access. Since this option is protected behind the password authentication, this address change will be considered valid and initiated by you. A change of address by phone will be accepted if you have set up a security password with the Credit Union. This is not the same as your mother’s maiden name. Read our January 2008 Newsletter for more information.

Security Passwords Protect Your Account December 2007

We would like all members to set up a Security Password for their accounts here at the Credit Union. The Security Password is a word you choose that will be used to verify your identity when you are unable to come into our office. This will be essential in providing transactions to you over the phone such as transfers and wires. This Security Password must be initially set up in person at one of our branches or by mail. If you choose to set up the password by mail, your signature on the Security Password form must be notarized. We hope that this will better help us to verify identity and protect the integrity of your accounts here at the Credit Union.

CUNA target of new card-activation phish attempt November 5, 2007

There is a new phishing-scam attempt using the Credit Union National Association's (CUNA) name to collect personal information, plastic card numbers and passwords of credit union members. This is a ploy to get personal account information, possibly for identity theft purposes. The email that is sent informs recipients about "irregular check card activity" and advises them to call a toll-free number to get any restrictions removed. If you receive this email delete it, DO NOT CALL the phone number listed. Do not reply to the message. Please contact the Credit Union immediately if you have replied to this request. CUNA does not maintain any type of member financial information. Neither CUNA nor Latah Federal Credit Union will ever ask you to release any personal information such as passwords or pin numbers online.

Check Fraud: Protect Yourself

Great! You are offered a prize, a job, a roommate, overpayment of an item you are selling, or some other unverifiable benefit. But if someone asks you to deposit a check, cashiers check, or money order, and then asks you to wire or send by Western Union any part of it back to them, you are in trouble. Read more in our October 2007 newsletter on page 2.

Certegy Check Services Compromise July 7, 2007

Latah FCU wants our members to be aware of a situation concerning a data compromise at Certegy Check Services. This is a company that verifies information about checking accounts for retailers. We do not report your information to Certegy Check Services, however, they may have collected data about your account from the inquiries from retailers. For more information about this go to http://www.certegy.com/CallCenterQA.pdf. We have not been notified of any member accounts at LFCU that have been compromised. You should always check your account for unknown transactions and notify us at 208 882-0232 if you find anything suspicious